MoeGo Team App: Boarding & Daycare Mobile | MoeGo Changelog

#New Feature

MoeGo Team App is a new mobile work platform for facility-business teams, built for the moment staff step away from the desktop and into the service environment. It brings assigned care, pet instructions, in-house status, report cards, and personal clock status into one mobile workspace, instead of requiring frontline staff to move between fragmented entry points to find what they need.

The current pilot is handler-first, focused on Boarding & Daycare handlers managing multi-pet care, shift tasks, service records, and handoffs while moving through kennels, play areas, and other care spaces.

What Team App is not (in this phase):

• It is not a scheduling app: creating or editing reservations remains a web-only workflow. Appointment and lodging information appears as read-only operational context.
• It is not "B-Web on a phone:" complex configuration, planning, analysis, and bulk management remain Desktop workflows. Team App is scoped to the immediate mobile work each role needs while work is happening.
• It is not yet available for Groomer, Store Manager, or Owner workflows: those roles are part of the confirmed product direction, but detailed scope and timing are still TBD. The current pilot is Handler-only.

A boarding handler is mid-shift in the kennel area and needs to check a pet's feeding instructions or send a report card, without walking back to a desktop. With Team App, they can pull up the pet's care context, complete shift tasks, and communicate with customers directly from their phone.

👉 How it works

• Distributed via iOS TestFlight and Android open testing, not yet on public app stores
• Access is limited to select facilities recruited through the Fulfillment early-pilot whitelist, based on operational needs
• Contact our 24/7 support chat or your account manager to set this up

Platform Availability

Before You Start

• Plan availability: All plans

• Business Type: Boarding & Daycare