COVID-19 Suppawt Center

Stay Healthy, Stay Pawsitive




Covid-19 Certification

Takes 10mins to learn the FREE course of Covid-19 for Pet grooming businesses. You will get this certificate after pass the exam.


Safely pausing your pet grooming business

1- Turn off "Auto Message"

Turn off "Auto Message" if you are closed but still have future appointments on the calendar. Guide


2 - Move appts to Waiting List

Move future appointments to WaitingList or Color Code the appointments that you plan to deal with it later, and you don't want to cancel the appointment yet. Guide

3- Set up "Auto Reply"

Set up "Auto reply" if need to inform your clients while you are not able to take appointments.Guide


What to do while your grooming business is paused

Prepare for the opening. (You will be extremely busy!)


MASS TEXT

Send "Mass text" if there are changes of your business or service policies.


👉SET UP GUIDE

👉DOWNLOAD SMS TEMPLATE




eGIFT CARD

Sell your gift card online, receive revenue even when your business is closed.

Offer your clients to pay for future grooming appointments in advance.


👉SET UP GUIDE





24/7 ONLINE BOOKING

Offer 24/7 Online Booking while your business is paused. Share your booking link on your website or social media to take booking requests.

Don't worry, your clients will know it is a booking request, NOT an actual appointment.


👉SET UP TUTORIALS

👉HOW TO BEST USE ONLINE BOOKING DURING CRISIS



INTAKE FORM

Accept new clients while your business is paused during pandemic. Set up "Intake Form" to take new clients info without enabling clients to choose appointment date and time.

👉SET UP GUIDE





Send Invoice for Client to Pay Online

Practice Social Distancing, you will need contactless payment. When check out, click on "Send invoice for clients to pay online", a link will be generated send through text message. Once your client paid, you will received notification.





REQUIRE CREDIT CARD

Set up "Credit card required" when taking online booking to ensure clients are serious with the request.


👉SET UP GUIDE





REQUIRE DIGITAL AGREEMENT


Set up "Digital agreement" with your new service policy and require signature when clients book online.


👉SET UP GUIDE


Prepare for the opening.

You will be extremely busy!


#MoeGo Groomer Community

It’s a place where pet groomers get powered up. “Work smarter, not harder” is our mission statement, so we all can spend more time with our loved ones.



SMS/Email Templates

Covid-19 FACTS

Covid-19 Myth busters - by WHO

Don't have MoeGo account yet?

Whether you are switching from another software, or moving from paper-based schedule, it is the BEST time to do so.