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Sell a Package to a Client

Sell packages from the business side, pick the right location, take payment, and review package sales history.

Written by Marina

💎 Growth and Ultimate only: Packages are available on the Growth and Ultimate plans.

🧪 Beta: Packages are currently in beta. Contact MoeGo Support to get access.

🖥️ Desktop only: Packages aren't supported on the MoeGo mobile app yet. On your phone, open MoeGo in the web browser instead.

Once your package menu is set up, you can sell a package to any client directly from MoeGo — the client pays upfront, and the package is added to their profile for future visits.

New to packages? Start with MoeGo Package (Beta) - Overview 👈

If you haven't built a package yet, see Create and Manage Packages 👈

This article walks you through selling a package from the business side and reviewing your package sales history.

📝 Note: Selling packages is permission-controlled, so you decide which staff roles can do this. See Powerful Tools Permission 👈

Sell a package

  1. Click the "+" button on the top bar: Select Sell packages.

  2. Choose the business location: This is where the package will be sold and used.

  3. Select the client and the package: Pick the client, then choose the package(s) they are buying.

  4. Select the payment method and check out: The client pays the full package price upfront.

⚠️ Important: Sell the package at the same business location where the client books their appointments. A package can only be applied to appointments at the location where it was sold.

💡 Tip: Clients can also buy packages on their own through online booking. See Let Clients Purchase Packages Online 👈

Review package sales history

  • Go to Loyalty > Package > Sales history to see every package sale.

  • Click View invoice to check the sale status and the package invoice.

  • Click the client's name to jump to their profile, where the package and its remaining items are tracked. See Manage Sold Packages in Client Profiles 👈


See how We Dog Care uses prepaid packages, combined with digital intake forms, centralized operations, and automated messaging to manage 80 dogs daily while improving revenue predictability.

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