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This feature is in beta. If you’re interested in trying it, please contact our Support team to request access.
Manage the services a staff member performs from their profile. This guide helps you assign services, customize their price and duration, and review Online Booking availability. For the other service workflows, see the grooming service management overview.
Open the staff member’s services
Open a staff profile. Go to Settings > Staff > Staff Members, then select the staff member you want to update.
Open the service settings. In Services, select Edit services.
If the person has not been added yet, follow Adding new staff members first.
Assign services
Open Services & pricing. The list shows services available at the staff member’s working locations.
Choose the services they can perform. Select individual services, a whole category, or all services.
Review the selection. Clear any services this staff member should no longer offer.
Assigning a service and making it available for Online Booking are separate choices. Review the Online booking tab before saving if customers should be able to book it online.
Set a custom price or duration
Services use their configured price and duration unless you customize them for this staff member.
Find the service you want to customize. Edit the price or duration beside the service. If the service has location-specific values, open Custom price & duration.
Enter the staff member’s price, duration, or both. For example, you might allow more time for this staff member to complete a service.
Review each location. If the staff member works at multiple locations, set the custom values separately for each location where needed.
These custom values apply to this staff member at the selected location. They do not change the service’s default settings for everyone else.
Set Online Booking availability
Open Online booking. Review the staff member’s working locations.
Choose their availability at each location. Set whether the staff member is available for Online Booking there.
Choose the bookable services. Select all available services, a category, or individual services that customers can book with this staff member.
Online Booking must already be enabled for the business. If a location shows Online booking: off, you cannot configure the staff member’s Online Booking availability there from this screen.
Save your changes
Save the service settings. Select Save in the service window.
Save the staff profile. Select Save again in the profile.
Review the appointment confirmation if it appears. When you change a price or duration, choose whether the changes should apply to existing upcoming appointments, then confirm.
For a full explanation of those choices, see How to apply service price or duration changes to upcoming appointments.
