See what’s here now and what’s coming next

The New Reservation Experience now brings together improvements across reservations, capacity, Team App, holiday pricing, report cards, and long-term stays with more coming in Q4.

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Available now with the New Reservation Experience

A more connected reservation experience

Create and edit reservations with less back-and-forth. Manage dates, pets, lodging, services, add-ons, and care details through a more connected flow.

Your team can spend less time moving between separate steps, retrying unavailable options, or rebuilding parts of a reservation after something changes.

New reservation

More Boarding + Daycare work in MoeGo Team App

Keep more of the day moving from the floor. Give staff mobile access to pets, tasks, care information, client conversations, notifications, and other everyday workflows.
That means fewer trips back to the front-desk computer just to check one thing or complete the next step.

Team App

One capacity limit for the whole facility

Manage the real limit of your building not only separate service limits. Set one total pet limit across Boarding, Daycare, and other services while continuing to manage individual service-level capacity.
This helps businesses with physical, safety, or licensing limits avoid accepting more pets than the full facility can accommodate.

Facility Capacity

Daycare capacity that changes by date

Adjust capacity when the available space changes.
Set a different Daycare limit for specific dates when overnight Boarding volume, staffing, holiday demand, or available space affects how many pets you can safely take.
Your team no longer has to rely on one fixed limit or track temporary changes manually.

Capacity by date

Take unavailable kennels out of service

Stop relying on the team to remember which kennels cannot be used.
Temporarily block a kennel when it is unavailable for maintenance, repairs, deep cleaning, or another operational reason.
Once blocked, it will no longer appear as available for new reservations during that period.

Block lodging

Peak-date charges that stay separate

If Christmas week is +5, it stays +5.
Keep peak-date charges separate from discounts and package credits, so the holiday surcharge you set is not unintentionally reduced by another pricing rule.
No extra math, inflated workaround rates, or manual corrections.

Peak-date charge

Faster report-card photo uploads

Handle a full day of report-card photos in one place.
Bulk upload photos, match them to the right pets, and send them directly to the correct report cards.
Instead of opening each pet individually, your team can manage the photo workflow as one batch.

Bulk Upload

No more 60-day limit on a Boarding stay

Keep long-term stays together in one reservation.
Boarding reservations are no longer limited to a maximum of 60 days.
Your team can manage the full stay without splitting it into separate reservations simply because it runs longer.

Extended stay

What’s coming next?

The foundation is in place. Now we’re going deeper. The Q3 improvements made the core Boarding + Daycare experience more connected and flexible.

In Q4, we’re building on that foundation to address four workflows that still require too much visual comparison, manual tracking, or correction:

Coming next
What’s changing
Why it matters
Lodging Assignment Enhancement
See full-stay room occupancy and assign lodging by day.
Manage split stays and room changes without juggling calendars.
Itemized Bundle
Show bundled services, quantities, and prices, and track completion in MoeGo.
Give pet parents clarity and help staff track service delivery.
Daily Pets Summary
See daily reservation totals, service breakdowns, and historical comparisons.
Track daily volume and performance in one place.
Customizable Add-on Date Options
Offer add-ons every day, every other day, or on selected dates.
Match add-ons to service delivery and reduce manual corrections.

Q4 scope and timing may evolve as we continue validating the details. We’ll share more as each update gets closer to rollout.

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Before you switch

The New Reservation Experience is built for Boarding + Daycare, with two Grooming limitations to keep in mind.

Credit card, Warning, Error

Grooming Payments

Some Grooming payments still need to be collected through the web experience.

Group, User

Team-wide Grooming Calendar

The Team App supports individual staff schedules and calendars you have access to, but doesn't yet offer a single mobile view to manage all Grooming appointments.

See something your team needs?

Explore the available features and key considerations, and talk with our team about moving to the New Reservation Experience.

We’ll help confirm it fits your workflows and choose a migration date that works for your business. If you’re not ready to switch just yet, follow the Boarding & Daycare Community for the latest previews, product updates, and customer discussions.

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