You can create a grooming appointment in several ways. During booking, you can customize details such as:
Appointment date and time
Services and add-ons
Assigned staff
Duration and price
How to Create a Grooming Appointment
You can create a grooming appointment in several ways in MoeGo:
From the + Quick Actions button
From the Grooming Calendar
From the Client profile
By using Book Again on an existing appointment
Once created, you can customize the date, services, staff, price, and duration before confirming the booking.
Create a Grooming Appointment (🖥️Desktop)
Method 1: Create from the + Button
Click the + button in the top menu bar
Select Create Appointment
Select the business location (if you have multiple locations)
Choose the client and pet
Add services and confirm the appointment.
Method 2: Create from the Grooming Calendar
Go to Calendar
Click an available time slot under a staff member
Select Add
The booking drawer will open with the selected staff and time already filled in.
Then:
Select client
Select pet
Add services
Click Book Now
3. Create from the Client Profile
Go to Clients & Pets in the side menu
Open the client profile
Click + Book Appointment in the top-right corner
Fill in the appointment details in the booking panel.
Method 4: Book Again from a Previous Appointment
To quickly recreate a previous appointment:
Open an existing appointment
Click the three-dot menu
Select Book Again
All appointment details will be copied.
⚠️ The appointment time defaults to the current date and time, so adjust it if needed.
Appointment Creation Flow
Select a Client
You can:
Search for an existing client by name
Select a client from the dropdown list
Add a new client
If you choose Add Client, a quick pop-up allows you to create the client and continue booking.
Click Show More Options to open the full Create Client page.
For more details, see the Create Client Guide.
How to Add Pets and Services to an Appointment
Method 1: Manually Select Pet & Service
Click + Pets and Service to choose the pet and services for the appointment.
Method 2: Use Last Appointment Details
When hovering over Pets & Service, you may see the client’s previous appointment details.
You can click on book again to quickly reuse:
Pet and service
Assigned staff
Manually Select Pets
Choose one or more pets from the dropdown list.
You can also click + New Pet to add a new pet quickly.
Required fields include:
Name
Gender
Pet type
Breed
Weight
Coat type
Click Show More Options to add additional information such as:
Spayed / neutered status
Birthday
Behavior notes
Pet codes
Pet photo
Manually Select Services
After selecting the pet:
Choose a service
Add optional add-ons
Helpful tips:
The last booked service appears at the top
Enable Only Show Applicable Services to filter services based on pet size or breed restrictions.
⚠️ At least one service is required.
Appointments cannot be created with add-ons only.
Click Save to confirm the pet and service selection.
How Staff Is Assigned to the Appointment
Staff is automatically selected based on:
Last Appointment Groomer (When book again)
Preferred Groomer
First available groomer in the staff list
You can manually change the assigned staff if needed.
You can also:
Assign different staff to different services
Add Multiple Pets to an Appointment
For multi-pet families:
Click + Additional Pet to add more pets to the same appointment.
Each pet can have its own service and assigned staff.
Customize Appointment Details
You can edit appointment details before booking:
Date and start time
Service duration
Service price
Assigned staff
If you adjust price or duration, you can enable: Save customized price/duration for this pet
This will apply the same settings automatically for future bookings.
Set Date and Time
Adjust the appointment date and start time as needed.
If there are conflicts (such as overlapping appointments or staff being off schedule), a yellow warning message will appear.
Complete the Appointment
After confirming all details:
Click Book Now
You will be asked if you want to send an appointment confirmation message to the client.
Options include:
Not this time
Send now
Schedule for later
If the appointment requires a client agreement, a prompt will appear asking if you want to send the agreement as well.
Create a Grooming Appointment (📱 Mobile App)
Method 1: Create from the + Button
Tap the + button in the top-right corner.
Select New Appointment.
Choose the client and pet, then tap Next Step.
Tap Select Service, choose the desired service, and tap Add.
Tap Add Service Time, then choose one of the following:
Smart Scheduling to find recommended time slots
Select Date to manually choose a date and time from the calendar
Tap Confirm, then tap Add to schedule the appointment.
Method 2: Create from the Grooming Calendar
Go to Appointments from the side menu
Tap an available time slot
Tap Add
Then:
Select or create a client
Select one or more pets
Tap Next Step
Tap Select Service
Choose the service and tap Add
Finally, tap Add in the top-right corner to save the appointment.
Method 3: Create from Client Profile
Go to Clients & Pets
Open the client profile
Tap + New Appointment
Then select the pet, service, and time.
You can also use Smart Scheduling to find an available slot.
3. Book Again from an Existing Appointment
Open an existing appointment from the calendar or client profile
Tap Book Again
This will copy the previous appointment details.
You can then tap Edit to adjust the date or use Smart Scheduling to find a new time.
Tap Add to save the new appointment.
