Skip to main content

Communication - Share Upcoming Appointment

Written by Amelia
Updated this week

Keeping clients informed about their upcoming appointments helps reduce confusion and improves communication. With MoeGo, you can easily share a client’s upcoming bookings directly from their profile.

By sending a shareable link via SMS or email, clients can quickly view their upcoming appointments—including service details, staff assignments, and appointment times.

This guide explains how to share upcoming appointments using both the desktop and mobile app.


Share Upcoming Appointments on Desktop

To share a client’s upcoming appointments using the desktop:

  1. Navigate to Clients & Pets

  2. Open the Client Profile

  3. Select the Bookings tab

  4. Click the orange “Share Upcoming Bookings” button

A pop-up window will appear where you can choose how to send the link.

  • Select Send by Message or Send by Email

  • Click Confirm

Send by Message

If you choose Send by Message, you will be redirected to the Message Center.

From there you can:

  • Edit the message content

  • Send the message to the client

The upcoming appointment link will automatically be included in the message.

Alternative Method: Send from Message Center

You can also send the upcoming appointment link directly from the Message Center.

  1. Open the client’s chat conversation

  2. Select Links in the chat widget

  3. Click Share Upcoming Appointment

This will insert the {upcomingLink} variable into the message box.

Once the message is sent, the variable will automatically convert into a clickable appointment link for the client.


Share Upcoming Appointments on the App

On the mobile app, you can customize which appointments are included in the shared link.

Note: Appointment filters can only be customized in the app.
The desktop version does not allow filtering.

To share upcoming appointments using the app:

  1. Navigate to Clients & Pets

  2. Open the Client Profile

  3. Tap Share Upcoming Appointments in the client detail page

You can then choose which appointments to include based on the following filters:

Appointment Status

  • All

  • Confirmed

  • Unconfirmed

Appointment Range

  • All upcoming appointments

  • Appointments within 30 / 60 days

  • Appointments within X days

  • Next 1 / 3 / X appointments

Manual Selection

You may also select appointments manually.

After selecting your filters:

  1. Tap Preview to review the appointment list

  2. Tap Share

  3. Choose Send by Message or Send by Email

  4. Tap Confirm

If you choose Send by Message, the message will open in the Message Center, where you can edit the content before sending.


What Clients See

If Sent by Message

Clients will receive a link to view their upcoming appointments.

When they open the link, they can see:

  • Appointment date and time

  • Assigned staff

  • Service details

If Estimated Service Price is enabled in
Settings → General Settings → Advanced Settings,
the estimated service price will also appear on the appointment page.

If Sent by Email

When sent by email, the client can view their upcoming appointments directly within the email.

At the bottom of the email, they can click “View All” to open the full appointment list using the same upcoming appointment link.

Did this answer your question?