MoeGo lets you create boarding and daycare appointments directly from the calendar, lodgings view, or the quick-add button. This article walks through the full manual booking flow.
For pet parents booking online for boarding & daycare services, see Online booking for boarding & daycare. 👈
Create an appointment
Step 1: Open a new appointment
There are three ways to start a new booking:
From the + button: Click the + button at the top of any screen.
From the calendar: Navigate to Calendar, select the date, and click on an open time slot.
From the lodgings view: Navigate to Calendar > Lodgings, find an available room, and click to book directly from that slot.
Step 2: Select client, pet, and service type
Search for the client by name or phone number. Select the correct client and pet.
Select the service type: Choose Boarding or Daycare.
📝 Note: If the selected service requires an evaluation and the pet has not completed one, you will be prompted to schedule an evaluation appointment first before proceeding.
Step 3: Fill in service details
Fill in the appointment details based on the service type selected:
Field | Boarding | Daycare |
Check-in date & time | Required | Required |
Check-out date & time | Required | Not applicable |
Lodging room | Required | Not required |
Feeding & Medications | Optional | Optional |
📝 Note: Lodging assignment is not required for daycare or evaluation appointments.
Step 4: (Optional) Add a grooming service
You can add a grooming service to a boarding or daycare booking for clients who want a combined care package.
In the appointment form, click Add service.
Select the grooming service from the menu.
⚠️ Important: You cannot add a boarding or daycare service from within a grooming appointment. Always start from the boarding or daycare booking if you want to combine services.
Step 5: Confirm the appointment
Review the details and click Confirm to save the appointment. It will appear in the calendar and lodgings view.
Daycare quick check-in
For walk-in daycare clients, use quick check-in to skip the full booking flow and get them checked in faster.
Click Daycare quick check-in at the top of the calendar.
Select the pet and daycare service.
Confirm to check the pet in immediately.
📝 Note: Quick check-in is for daycare services only. The order of services shown follows the order in your service menu. To reorder: Settings > Service > Daycare.
For walk-in daycare clients, see Daycare quick check-in 👈
