Feeding and medication settings define the dropdown options your staff will see when recording a pet's care needs inside an appointment. You configure these once — in Settings — and your team uses them across every boarding and daycare stay.
Go to: Settings > Customers & Pets > Pets > Feeding (or Medication) to manage these options.
For each category, click Add to create a new option or Edit / Delete to manage existing ones.
💡 Note: Feeding and Medication settings are only available for the Boarding & Daycare module and can only be configured on the desktop version.
Set up Feeding Settings
Navigate to: Settings > Customers & Pets > Pets > Feeding
Here, you can customize the following feeding options:
Feeding Schedule
Feeding Unit
Feeding Type
Feeding Source
Feeding Instructions
Feeding Feedback
For each section:
Click Add to create a new option
Click Edit/Delete to manage existing options
1. Schedule
Set up time-based feeding labels such as:
AM / PM
Morning / Noon / Afternoon
You can also assign a specific feeding time from the dropdown.
2. Unit
Define the unit of measurement used for feeding, such as:
Cups
Ounces (oz)
This helps ensure consistent portion tracking.
3. Type
Specify the type of food being served, for example:
Dry food
Wet food
Canned food
This allows staff to clearly identify what food is provided.
4. Source
Customize where the food comes from, such as:
Owner-provided
House-provided
Specific brand (if needed)
5. Instruction
Add special feeding instructions, such as:
Feed by hand
Feed alone
Portion feeding
Any other special care instructions
6. Feeding Feedback
Create customized feedback options to record how the pet ate, for example:
Ate all (100%)
Ate most (70%)
Ate some (50%)
Ate a little (25%)
Refused to eat (0%)
Set Up Medication Setting
Navigate to: Settings > Customers & Pets > Pets > Medication
You can configure:
Medication Schedule
Medication Unit
Medication Feedback
Click Add to create new options, or Edit/Delete to manage existing ones.
1. Schedule
Set up medication labels such as:
AM / PM
Morning / Noon / Afternoon
You can also assign specific administration times.
2. Unit
Define how medication is measured, such as:
Pill / Tablet
Cup
Ounces (oz)
This should align with the veterinarian’s instructions.
3. Medication Feedback
Customize feedback options to document how medication was administered, such as:
Took full dose on time
Took partial dose
Administered in a treat
Needed assistance
Refused to take medication










