Every business manages boarding and daycare differently.
That’s why MoeGo offers flexible online booking availability settings, allowing your booking experience to match your business rhythm—without extra manual work.
💡 Note: Online booking availability can only be configured on the desktop version.
Access Online Booking Availability (Boarding & Daycare)
Go to:
Online Booking → Settings → Availability
Select Boarding or Daycare to manage availability for each service.
⚠️ Important:
Any time you make changes on this page, click Update availability settings to save your updates.
Acceptable Client Type
Choose which client types are allowed to book online:
Existing clients
Clients who already have a profile in your MoeGo system (including leads)New visitors
New clients without an existing profile
Check or uncheck each option to allow or restrict online booking.
Blocked Client List
You can block specific clients from booking online.
How to block a client:
Click View blocked client list
Search for a client under Available clients
Select the client and click Add to block list
You can review all blocked clients under the Block list section.
Client experience:
Blocked clients will see
“Oops… No availability. Online booking is not available at this time.”
⚠️ Important:
If you offer Grooming, Boarding, and Daycare:
Blocking a client under Boarding only hides Boarding selection.
To fully block a client, add them to all service categories.
Acceptable Pet Type
Before managing pet types here, first set them up in:
Settings → Customers & Pets → Pet Types & Breeds
Then, select which pet types are allowed for online booking.
💡 This setting also controls Intake Forms.
If a pet type is unchecked here, it won’t appear in online booking or intake forms.