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How to switch locations and clock in or out

Change your active facility, manage your personal work status, and review time-clock history.

Written by Marina

🔒 Access required: Your business must be enabled for the New Reservation Experience and MoeGo Team App. Using Smarter Invoice alone does not provide access. Contact MoeGo Support to check your company’s eligibility.

The Profile sidebar contains your active location and personal time-clock actions. Tap your avatar to open it. The active location determines which pets and tasks appear in the app.

See the MoeGo Team App overview for other mobile workflows.

Use these workflows when you move between assigned facilities or need to record the start or end of your shift.

Switch locations

  1. Open Profile: Tap your avatar at the top of the app.

  2. Select the active location: Review the locations available to your account.

  3. Choose another location: Select the facility where you are working.

  4. Confirm the change: Wait for the pet and task lists to update.

When you switch locations, Tasks returns to Pet tasks. Select Checklist again to view the new location’s daily routine, if available.

Clock in or out

  1. Open Profile: Tap your avatar and find the personal time-clock action.

  2. Select Clock in or Clock out: Review the confirmation.

  3. Confirm the action: Verify the updated work status.

Review time-clock history

  1. Open Profile: Tap your avatar and select the time-clock section.

  2. Select View history: Choose the required date range.

  3. Review the records: Confirm your completed clock actions.

For earnings, see How to view your payroll in MoeGo Team App. Payroll is a separate personal view and appears only when Payroll options are configured for your staff profile.

Limitations

  • Only locations available to your staff account appear in the location picker.

  • Access Code clocking is not available in the Team App.

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