MoeGo

Marina

New reservation experience for Boarding & Daycare

New Reservation Experience

Learn what changes for reservations, where staff complete their work, and which businesses can use the experience.

New reservation experience overview

Find answers about eligibility, Smarter Invoice, Team App, migration preparation, and pet-parent booking surfaces.

New reservation experience FAQ

Get ready for the new reservation experience

Getting Started

Control which services staff see when they add a secondary service to a Boarding or Daycare reservation.

Set up eligible additional services

Keep each pet's dates, services, lodging, care instructions, and pricing together on MoeGo Web.

How to create and edit Boarding and Daycare reservations

Schedule Daycare on recurring rules or selected dates and control how later changes apply across the series.

How to create and manage repeating Daycare reservations

Keep reservation status, operational information, reports, and checkout details current throughout a pet's stay.

How to manage a reservation from check-in through checkout

MoeGo’s new reservation experience for boarding and daycare facilities.

Reservation on MoeGo Web

Learn which facility roles and daily care workflows the mobile workspace supports.

MoeGo Team App overview

Install the app, access the correct MoeGo account, and understand its main navigation.

How to download and sign in to MoeGo Team App

Find pets by their arrival status and review the service and care context needed on the facility floor.

How to view today's pets and care information

Find work by time and care type, record supported feedback, and reopen a task when it needs correction.

How to complete daily care tasks

Add supported photos, feedback, mood, and notes, then save, preview, or send the report to the client.

How to create and send pet reports

View your personal schedule and create, edit, reschedule, or complete supported grooming appointments from MoeGo Team App.

How to manage your daily calendar and grooming appointments

Block unavailable time on your personal schedule, including timed, all-day, and repeating blocks from the Team app.

How to create and manage calendar blocks

Change your active facility, manage your personal work status, and review time-clock history.

How to switch locations and clock in or out

Find answers about supported work, Business App access, messaging, client information, reservations, and time-clock actions.

MoeGo Team App FAQ

MoeGo Team App is the mobile work platform for facility-business teams. 

MoeGo Team App

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iOS App

System Status

Grooming

Android App

Boarding & Daycare

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