🔒 Access required: Your business must be enabled for the New Reservation Experience and MoeGo Team App.
Contact MoeGo Support to check your company’s eligibility.
MoeGo Team App gives facility staff mobile access to supported daily care work. Review the MoeGo Team App overview to understand which workflows belong in the app.
Use the approved installation method provided for your business, then sign in with your staff MoeGo account.
Download the app
Open the approved installation link: Use the iOS or Android link provided by MoeGo.
Install MoeGo Team App: Follow the instructions for your device.
Open the app: Wait for the sign-in screen to appear.
Sign in
Enter your MoeGo account information: Use the account assigned to your staff profile.
Complete sign-in: Follow any account-verification prompts.
Confirm the business and location: Check that the correct workplace is active.
The pets, tasks, locations, and actions you can access depend on the business setup and your role permissions.
Find your work areas
Your bottom bar can contain up to four regular entries plus More. The entries available to you depend on your business, role, and feature access.
Entry | What you can do |
Calendar or Agenda | View the selected permitted staff calendar and manage supported grooming appointments and blocks. |
Tasks | Complete pet-care tasks or, when available, the location’s Daily Checklist. |
Home | Choose a date to review pets, care context, and reports. This replaces the earlier Today or Pets entry. |
Message | Read and reply to existing client conversations. |
Clients & Pets | Search the directory and open client or pet details. |
Notifications | Review your personal notifications. This entry is in More by default. |
Avatar / Profile | Open the sidebar for your active location, time clock, payroll, account, help, and sign-out actions. |
The schedule is called Calendar for By Time businesses and Agenda for By Slot businesses. You can find other available entries in More.
Customize your navigation
Tap More: Find your additional work areas.
Tap Edit: Open navigation customization.
Drag an entry: Move it into or out of the bottom bar.
Drag to reorder: Arrange your most-used entries.
Tap Done: Save your layout.
More can be reordered but cannot be removed. Your preferences follow your account across devices. The app opens your first available bottom-bar entry when you launch it. Customization does not grant additional permissions.
Get help and check your app version
Tap your avatar: Open Profile.
Select Help & Feedback: Find support and product-feedback options.
Select About: Check your installed app version when Support asks for it.
Help & Feedback also includes What’s new. Use the installation channel for your device when an app update is required; some new capabilities need an app update before they appear.
If the Business App prompts you to switch
After migration, affected Business App screens can show guidance to download or open MoeGo Team App.
Follow the prompt when you need to continue a supported facility workflow in the Team App.
The MoeGo Business App remains available for supported standalone mobile features.
