đ Access required: Your business must be enabled for the New Reservation Experience and MoeGo Team App. Using Smarter Invoice alone does not provide access. Contact MoeGo Support to check your companyâs eligibility.
Notifications in MoeGo Team App help you follow appointment, booking-request, review, and task updates. A review notification can also open the clientâs review history for your current location.
Use this workflow to find an update, manage your personal read status, and view client feedback.
Open Notifications
Select More: Find Notifications in the feature list. If you moved Notifications to your bottom bar, select it there instead.
Select Notifications: Open your personal list.
Select a group: Choose All, Appointment, or Review.
Select a notification: Review the related update.
đ Note: Opening the list alone does not mark all notifications as read. Notification read status belongs to you; it does not change another staff memberâs list.
Mark notifications as read
Mark one notification as read
Select the notification: Review its update.
Return to Notifications: Check that the unread indicator has cleared.
Mark the current group as read
Select a group: Choose the group you want to clear.
Select Mark all as read: Apply the action to that group.
Review the list: Check its unread indicators.
View client review history
Select Review: Open the review notification group.
Select a review notification: Open the related clientâs review history.
Review the feedback: Read the history available for your current location.
Reviews are view-only in Team App. You cannot reply to or delete a review here.
Understand booking-request notifications
Reading a notification does not process its booking request. A request stays pending until you schedule or decline it from Calendar or Agenda. See How to manage grooming booking requests in MoeGo Team App.
Push notifications
Team App supports push reminders for selected booking-request, appointment, review, and task events. Your device must allow notifications from MoeGo Team. Available reminders also depend on the business configuration and event.
Limitations
Notification read status is personal. Conversation read status in Message is shared by the locationâs team.
Mark all as read applies to the selected notification group.
Review history is limited to the current location and is view-only.
Creating a pet incident does not send a Team App push notification; incident-created notifications remain on MoeGo Web.