What’s new in MoeGo

#Enhancement Peak Dates can now be set up as a separate surcharge instead of a pricing rule folded into the service price. Staff and pet parents see the base service price and the peak charge as two separate items, and the peak fee is recorded on its own. Use case: A boarding owner ch …

#Enhancement Managers can now set a booking limit for one or more services on specific dates, while keeping normal room and area capacity unchanged. Use case: During the week of a holiday, two staff members are out. A boarding manager adds a supply rule limiting boarding bookings for …

#New Feature MoeGo Team App now covers more of a staff member’s day beyond care tasks. Staff can manage client conversations, review grooming booking requests, switch between staff calendars, receive notifications, get alerts for new reviews, and view their own payroll, all from their …

#Enhancement Managers can now mark one or more lodging units unavailable for a set date range and reason. While a unit is blocked, MoeGo stops offering it for new online bookings and flags affected bookings for staff to review. Use case: A boarding manager has a run out of service for …

#New Feature Boarding & Daycare staff now have a shared Note board on the MoeGo Web Home page for posting operational updates. Notes are shared within the same facility and stay available across shift changes, so the next shift doesn’t have to track down a notebook or sticky note. …

#Enhancement Businesses can now set one shared pet limit for each location across Boarding, Daycare, Grooming, and Evaluation. A single pet receiving overlapping services counts once, while different pets count separately. Use case: On a busy holiday afternoon, a facility still has an …

#New Feature Managers can now control "Access lodging settings" and "Access playgroup settings" independently on Web. Previously, giving a staff member access to Lodging settings also gave them access to Playgroup management. Separate permissions let businesses match access to each ro …

#New Feature You can now generate and send a report card for Evaluation appointments from MoeGo Web. This gives businesses the same opportunity to show the care behind the visit, starting with a pet's very first one. Use case: A pet comes in for a first evaluation, and the parent is d …

#Enhancement Meet Meadow 🌱 the first theme in our new Seasonal Mood Collection, inspired by the colors and moods of nature throughout the seasons, now available to every MoeGo user on every plan. Use it for Grooming Reports or Boarding & Daycare Daily Reports to give the photos a …

#Enhancement The mobile app now shows service-area status and map context directly in Intake Form and standard Online Booking request details. Staff also get the previously missing submission, consent, source, and customer-preference fields. Use case: A mobile grooming dispatcher gets …