What’s new in MoeGo

#Enhancement Owners and admins can now reactivate an expired discount code instead of it remaining permanently reserved and unusable. Reactivation preserves the code's existing setup, links, usage limits, and redemption history, with no need to recreate it from scratch. Use case: A bu …

#Enhancement The Daily Checklist brings recurring facility routines such as opening, closing, sanitation, and shift handoffs into MoeGo, with automatic attribution on every check. Managers configure checklists per location, staff see today's items, and every completion (or reversal) r …

#Enhancement Calendar now supports filters, giving businesses more control over what appears on their schedule view. Two filters are available at launch: Pet Size: Filter Calendar to show only appointments for selected pet sizes Show cancelled appointments: Bring cancelled and no-show …

#Enhancement When a multi-pet grooming appointment has pets starting at different times, the Client Portal now displays each pet's own "Starts at" time on the homepage Upcoming Priority Card and the Upcoming Appointment details page. Previously, the reminder showed a single start time …

#Enhancement Staff can now edit the SMS message when requesting vaccine records, instead of being limited to a fixed template. Once edited, that version becomes the default for all future requests at that business. 👉 How to access Go to Appointment details → Vaccination alert next to …

#Enhancement Stay Cards now show the day of the week next to each appointment date and the number of nights for multi-day stays. See stay length at a glance during check-in, and no need to count nights manually. 👉 How to access No setup needed. Print or view a Stay Card as usual. Mul …

#Enhancement When a pet is marked as deceased, the system now displays a memorial visual instead of the standard Deactivated status. It's a small change that reflects the relationships your team builds with the pets and families you care for. 👉 How it works Pets marked as deceased no …

#Enhancement When a pet requires an evaluation before booking, pet parents now get redirected to schedule their evaluation earlier in the online booking process. Instead of selecting dates and services first, pet parents will go straight to scheduling an evaluation if it is required b …

#Enhancement The system now automatically adds a “new” badge to pets visiting your location for the first time, making it easy for your team to prepare for introductions, extra time, or special handling. The badge appears throughout the booking and appointment workflow, so staff never …

#New Feature The busiest part of the morning is often deciding which dogs should play together. You're thinking about: Is this dog a good fit? Are vaccines up to date? Is this group already full? Did someone already move them yesterday? When all of that lives on a whiteboard, or in so …