What’s new in MoeGo

#Enhancement Businesses can now set one shared pet limit for each location across Boarding, Daycare, Grooming, and Evaluation. A single pet receiving overlapping services counts once, while different pets count separately. Use case: On a busy holiday afternoon, a facility still has an …

#New Feature Managers can now control "Access lodging settings" and "Access playgroup settings" independently on Web. Previously, giving a staff member access to Lodging settings also gave them access to Playgroup management. Separate permissions let businesses match access to each ro …

#New Feature You can now generate and send a report card for Evaluation appointments from MoeGo Web. This gives businesses the same opportunity to show the care behind the visit, starting with a pet's very first one. Use case: A pet comes in for a first evaluation, and the parent is d …

#Enhancement Meet Meadow 🌱 the first theme in our new Seasonal Mood Collection, inspired by the colors and moods of nature throughout the seasons, now available to every MoeGo user on every plan. Use it for Grooming Reports or Boarding & Daycare Daily Reports to give the photos a …

#Enhancement The mobile app now shows service-area status and map context directly in Intake Form and standard Online Booking request details. Staff also get the previously missing submission, consent, source, and customer-preference fields. Use case: A mobile grooming dispatcher gets …

#Enhancement Staff can now select a service and add-ons directly in Smart Scheduling to check availability, without creating a temporary client, pet, or appointment record. Previously, answering a simple availability question from a new caller meant creating a client, entering pet det …

#Enhancement Task List now includes a View by pet toggle, which groups all feeding and medication tasks for each pet into one place for a selected day — including scheduled times and completion status. Previously, staff had to scroll and switch between time-based sections (AM, Lunch, …

#New Feature Boarding businesses can now set a minimum booking value on selected Boarding services and protected dates. If a pet parent's estimated service total falls below the minimum, they cannot submit the booking in Online Booking until they extend the stay or add qualifying care …

#New Feature Grooming staff from your boarding & daycare business can now manage their own daily schedule directly from the Team App. Create, view, and edit your own appointments and blocks, move appointments through supported statuses, and check out without collecting payment. Us …

#Enhancement Boarding & Daycare businesses can now print pet labels for cage cards, food bins, and belongings, as well as temporary ID collars, directly from an appointment. This replaces manual, handwritten labeling (e.g., masking tape) during busy check-in periods with a consist …

#Enhancement Owners can now handle bulk appointment changes (cancel, reschedule, or book again) directly from the app's Calendar Day view. Bulk actions were already available on Web and in the app's Agenda view. This brings the same functionality into Calendar, where teams manage thei …

#Enhancement The Home page's in-house list can now be filtered by pet code (Nervous, Aggressive, Skin Sensitive, Puppy, or any custom code a business uses) showing only the on-site pets that match. Use case: During a thunderstorm, front-desk staff need to quickly identify which of the …

#New Feature MoeGo Team App is a new mobile work platform for facility-business teams, built for the moment staff step away from the desktop and into the service environment. It brings assigned care, pet instructions, in-house status, report cards, and personal clock status into one m …

#Enhancement The new reservation flow brings all of it into one connected experience: date/time, pet, service, lodging, care type, add-ons, and feeding/medication context, all in the same flow. What changed at a glance: Workflow area What you should expect Business and client The curr …

#Enhancement Businesses can now choose the drag interval for appointments on the Web calendar. You can now select 5, 10, or 15-minute intervals to match how your business actually schedules. 👉 How to access Go to Calendar customization → Appointment card settings → Drag interval Sele …

#New Feature Staff assigning ungrouped dogs into playgroups can now filter the ungrouped dogs list by care type (All, Daycare, or Boarding) instead of opening each booking individually to check. This is a filter on top of the existing assignment flow and does not affect pricing, payme …

#Enhancement Email campaign reports can now show bookings and estimated service value attributed to a campaign across every business a user has access to, in a single view. Previously, multi-location owners had to open, export, and manually combine a separate report for each business …

#Enhancement Previously, once checkout was completed, only tips could still be adjusted on the invoice and any other correction required a workaround. Now, staff can also edit a grooming service's price, change the assigned staff, or update a promotion (discount, membership, etc.) aft …

#Enhancement Owners and admins can now reactivate an expired discount code instead of it remaining permanently reserved and unusable. Reactivation preserves the code's existing setup, links, usage limits, and redemption history, with no need to recreate it from scratch. Use case: A bu …