What’s new in MoeGo

#Enhancement Grooming teams can now include videos directly in grooming reports. Each Before and After slot accepts one photo or one video, and the two can be mixed, such as a before photo with an after video. 👉 How to access Select an appointment Go to grooming report → add a photo …

#Enhancement Staff can now undo check-out on an appointment, confirm the action, and restore it to its previous status so they can continue the visit. This is available as long as the appointment hasn’t taken its first payment. Prerequisite: This requires Smarter Invoice. Businesses t …

#Enhancement Boarding & Daycare teams can now upload photos and videos to a shared “Today’s uploads” collection in Team App and on Web. Staff with Edit Report permission can then select the pets in each photo, or assign several files at once, and add them to their daily report dra …

#Enhancement Peak Dates can now be set up as a separate surcharge instead of a pricing rule folded into the service price. Staff and pet parents see the base service price and the peak charge as two separate items, and the peak fee is recorded on its own. Use case: A boarding owner ch …

#Enhancement Managers can now set a booking limit for one or more services on specific dates, while keeping normal room and area capacity unchanged. Use case: During the week of a holiday, two staff members are out. A boarding manager adds a supply rule limiting boarding bookings for …

#New Feature MoeGo Team App now covers more of a staff member’s day beyond care tasks. Staff can manage client conversations, review grooming booking requests, switch between staff calendars, receive notifications, get alerts for new reviews, and view their own payroll, all from their …

#Enhancement Managers can now mark one or more lodging units unavailable for a set date range and reason. While a unit is blocked, MoeGo stops offering it for new online bookings and flags affected bookings for staff to review. Use case: A boarding manager has a run out of service for …

#New Feature Boarding & Daycare staff now have a shared Note board on the MoeGo Web Home page for posting operational updates. Notes are shared within the same facility and stay available across shift changes, so the next shift doesn’t have to track down a notebook or sticky note. …

#Enhancement With Smarter Invoice, boarding & daycare teams can now pick a different tax rate right in the mobile app, before the invoice locks. The change applies to that appointment only, and your shop’s tax settings stay exactly as they are. Prerequisite: This requires Smarter …

#Enhancement Businesses can now set one shared pet limit for each location across Boarding, Daycare, Grooming, and Evaluation. A single pet receiving overlapping services counts once, while different pets count separately. Use case: On a busy holiday afternoon, a facility still has an …