MoeGo Blog

Changelog Vol. 19: October 21 - November 17, 2024

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New Features

⏰  Smart Scheduling with Buffer Time

Settings
✅ Web Version
✅ Mobile App

Smart Scheduling with Buffer Time

Now you can set custom buffer times between appointments for smoother transitions and optimized scheduling. This flexible feature allows you to:

  • Add Positive Buffer Time: Create extra time between appointments to give your team space to reset, prepare, or take a break as needed.
  • Add Negative Buffer Time: Reduce appointment durations or shorten gaps between appointments for experienced staff who require less time, allowing you to fit appointments closer together and maximize booking efficiency.

Go to Settings - Smart Scheduling - Buffer time to set it up.

Smart-Scheduling-with-Buffer-Time---setting


✂️ Mix & Match Packages for Multiple Services & Add-ons

Packages
Web Version

With our new Packages feature, you can now bundle multiple services or add-ons into a single package item. When redeeming from a package, customers can select any of the listed services, which could give pet parents more options to mix and match services based on their pet's needs.

For example, let’s say a client purchases a “Groom & Play Package” with 5 total redemptions. The package includes options for full grooming, bath & brush, and half-day daycare. If the client decides to redeem both a bath & brush and a half-day daycare on the same day, the total redemptions will be reduced by 2, leaving them with 3 remaining. 

Go to Packages - Add package - Package items - Service / add-on name to set it up.

Packages for Multiple Services & Add-ons


 

Enhancements

📅 Flexible Multi-Card Movement

Appointments
Web Version

For appointments with multiple cards, you’ll now see a pop-up when moving one of them, asking if you want to move all cards or just that one. Note: When a service involves multiple staff members, you’ll see a notice that moving one appointment card will also move all others under that service.

Calendar-split-and-drag-card-improvements


🐶 Smart Service Start Times

Appointments
Web Version

The system will now automatically help reduce unnecessary gaps between pets assigned to the same staff member. Note: Gaps will only automatically occur if a staff member is involved in a multi-staff appointment that requires waiting on another team member to complete their part of the service.

minimize gap in between appts


💰 Discount Code: Applicable Appointment Dates and Expiry Dates

Marketing
Web Version

We’ve improved the discount settings for a smoother experience! Previously, “start date” and “end date” referred to the range of appointment dates the discount could be applied to. Here’s what’s new:

  • Applicable Appointment Date: We’ve renamed "start date" and "end date" to “applicable appointment date” to clarify that this range is for eligible appointment bookings.
  • Expiry Date: Now, you can set an expiry date for each discount code, giving you full control over how long the code is valid.

Go to Marketing - Create discount - Basic information - Expiry date / Applicable appointment date to set it up.

Expiry-date-for-discount-code

 

 

 

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