Share this
Changelog Vol. 19: October 21 - November 17, 2024
by MoeGo on Nov 13, 2024 10:38:04 PM
Powered by the MoeGo Team & MoeGo Community 🧡
New Features
⏰ Smart Scheduling with Buffer Time
Settings
✅ Web Version
✅ Mobile App
Smart Scheduling with Buffer Time
Now you can set custom buffer times between appointments for smoother transitions and optimized scheduling. This flexible feature allows you to:
- Add Positive Buffer Time: Create extra time between appointments to give your team space to reset, prepare, or take a break as needed.
- Add Negative Buffer Time: Reduce appointment durations or shorten gaps between appointments for experienced staff who require less time, allowing you to fit appointments closer together and maximize booking efficiency.
Go to Settings - Smart Scheduling - Buffer time to set it up.
✂️ Mix & Match Packages for Multiple Services & Add-ons
Packages
✅ Web Version
With our new Packages feature, you can now bundle multiple services or add-ons into a single package item. When redeeming from a package, customers can select any of the listed services, which could give pet parents more options to mix and match services based on their pet's needs.
For example, let’s say a client purchases a “Groom & Play Package” with 5 total redemptions. The package includes options for full grooming, bath & brush, and half-day daycare. If the client decides to redeem both a bath & brush and a half-day daycare on the same day, the total redemptions will be reduced by 2, leaving them with 3 remaining.
Go to Packages - Add package - Package items - Service / add-on name to set it up.
Enhancements
📅 Flexible Multi-Card Movement
Appointments
✅ Web Version
For appointments with multiple cards, you’ll now see a pop-up when moving one of them, asking if you want to move all cards or just that one. Note: When a service involves multiple staff members, you’ll see a notice that moving one appointment card will also move all others under that service.
🐶 Smart Service Start Times
Appointments
✅ Web Version
The system will now automatically help reduce unnecessary gaps between pets assigned to the same staff member. Note: Gaps will only automatically occur if a staff member is involved in a multi-staff appointment that requires waiting on another team member to complete their part of the service.
💰 Discount Code: Applicable Appointment Dates and Expiry Dates
Marketing
✅ Web Version
We’ve improved the discount settings for a smoother experience! Previously, “start date” and “end date” referred to the range of appointment dates the discount could be applied to. Here’s what’s new:
- Applicable Appointment Date: We’ve renamed "start date" and "end date" to “applicable appointment date” to clarify that this range is for eligible appointment bookings.
- Expiry Date: Now, you can set an expiry date for each discount code, giving you full control over how long the code is valid.
Go to Marketing - Create discount - Basic information - Expiry date / Applicable appointment date to set it up.

Federal Jury Rules in Favor of MoeGo in Trade Secret Case, Reaffirming the Importance of Integrity in Pet Care Tech

Smarter Alerts That Catch What You Might Miss for Your Boarding & Daycare Operations

Keep Pets Safer and Schedules Smarter for Your Boarding & Daycare Business
Share this
- June 2025 (1)
- May 2025 (7)
- April 2025 (13)
- March 2025 (6)
- February 2025 (4)
- January 2025 (8)
- December 2024 (7)
- November 2024 (6)
- October 2024 (3)
- September 2024 (1)
- August 2024 (2)
- July 2024 (1)
- May 2024 (2)
- April 2024 (1)
- March 2024 (3)
- February 2024 (3)
- January 2024 (2)
- December 2023 (6)
- November 2023 (7)
- October 2023 (7)
- September 2023 (8)
- August 2023 (7)
- July 2023 (3)
- June 2023 (2)
- May 2023 (4)
- April 2023 (2)
- March 2023 (9)
- February 2023 (1)
- January 2023 (1)
- December 2022 (1)
- November 2022 (5)
- October 2022 (1)