What’s new in MoeGo

#Enhancement The new reservation flow brings all of it into one connected experience: date/time, pet, service, lodging, care type, add-ons, and feeding/medication context, all in the same flow. What changed at a glance: Workflow area What you should expect Business and client The curr …

#New Feature Staff assigning ungrouped dogs into playgroups can now filter the ungrouped dogs list by care type (All, Daycare, or Boarding) instead of opening each booking individually to check. This is a filter on top of the existing assignment flow and does not affect pricing, payme …

#Enhancement Email campaign reports can now show bookings and estimated service value attributed to a campaign across every business a user has access to, in a single view. Previously, multi-location owners had to open, export, and manually combine a separate report for each business …

#Enhancement Previously, once checkout was completed, only tips could still be adjusted on the invoice and any other correction required a workaround. Now, staff can also edit a grooming service's price, change the assigned staff, or update a promotion (discount, membership, etc.) aft …

#Enhancement Owners and admins can now reactivate an expired discount code instead of it remaining permanently reserved and unusable. Reactivation preserves the code's existing setup, links, usage limits, and redemption history, with no need to recreate it from scratch. Use case: A bu …

#Enhancement The Daily Checklist brings recurring facility routines such as opening, closing, sanitation, and shift handoffs into MoeGo, with automatic attribution on every check. Managers configure checklists per location, staff see today's items, and every completion (or reversal) r …

#Enhancement When a multi-pet grooming appointment has pets starting at different times, the Client Portal now displays each pet's own "Starts at" time on the homepage Upcoming Priority Card and the Upcoming Appointment details page. Previously, the reminder showed a single start time …

#Enhancement Staff can now edit the SMS message when requesting vaccine records, instead of being limited to a fixed template. Once edited, that version becomes the default for all future requests at that business. 👉 How to access Go to Appointment details → Vaccination alert next to …

#Enhancement Stay Cards now show the day of the week next to each appointment date and the number of nights for multi-day stays. See stay length at a glance during check-in, and no need to count nights manually. 👉 How to access No setup needed. Print or view a Stay Card as usual. Mul …

#Enhancement When a pet is marked as deceased, the system now displays a memorial visual instead of the standard Deactivated status. It's a small change that reflects the relationships your team builds with the pets and families you care for. 👉 How it works Pets marked as deceased no …